
Empowering Shropshire SEND Families through Quality Information Provision.
Families deserve a meaningful say in the care and support they and their loved ones receive. To make informed decisions and feel truly in control of their lives, they need clear, relevant, and accessible information, delivered at the right time and in the right way.
Our goal is to provide exactly that: information that empowers families to co-produce solutions that work for them. We help ensure families understand their options and feel confident navigating the support systems around them.
We also work hand in hand with services and systems to improve how information is shared. Through co-producing operational and strategic documents, we shape how services function and how support is offered. We partner with teams across the system to co-design content that communicates what services do and how they can help in ways that Parent Carers can easily access, understand, and act on.

Signposting & Myth Busting
We have collated some of the information and resources that families ask our Navigators to help them with the most often. We have also included some Myth Busters on some of the common themes we see. All of these can be found here, grouped into topics to help you navigate the SEND world.

PACC Newsletters
Our monthly newsletters include updates from the SEND system partners and services, key information, opportunities to participate and share your experiences, as well as information about community activities and PACC events.

SEND Glossary
Sometimes we get stuck using words and acronyms that practitioners use daily, but we don't always understand them. To help families make sense of the jargon, we have created a glossary of the most frequently used words, acronyms, and terms that are not always so clear.

Frequently Asked Questions
We have compiled a collection of questions that we get asked about a lot, please see these here. If you have a question that we haven't answered, please get in touch and speak to one of our representative.

Helpful Organisations
We have collated some national and local organisations that families may find useful to connect with.