About PACC

Each year PACC submits an application of up to £17,500 for the Department For Education Participation Grant. The grant is manged by Contact on behalf of the DFE and funds PACC’s main organisational costs and administrative support. PACC receives funding from other sources for specific projects, such as the Actio Partnership and the PFA Navigator Project or receives payment for providing participation services to other organisations. Details of the funding received by PACC each year are published on the Charity Commission website and in PACC’s Annual Report.

No. PACC is a registered Charity managed by Shropshire parent carers and is a stand-alone organisation with no political affiliations. In our role as ‘critical friends’ we do work closely with decision makers in education, health and social care, to ensure that parent carers experiences and views influence service design and delivery.

Because PACC is run by parent carers we understand the challenges SEND families face on a daily basis and the impact this can have. PACC will listen to your concerns and experiences and provide support and information to help you to navigate the SEND system. PACC representatives will share your experiences of services with local decision makers to champion positive changes to the SEND system. PACC provides opportunities for you and your family to meet other SEND families in a supportive environment, building friendships, reducing the isolation often experienced and creating positive memories together.

PACC wants to hear from Shropshire SEND family about their experience of the local SEND system and the support they receive. Its is important to share information about what is working or not working for your family to inform PACC’s work with local services and decision makers.

You can sign up to the PACC Mailing list so that PACC can contact you to ensure that accurate information is regularly shared with the Shropshire SEND Community. You can also share your experience by following PACC on Facebook, joining one of PACC’s closed Facebook groups, completing PACC survey’s and attending PACC events. Alot of PACC’s activity is delivered on a voluntary basis, so there are also opportunities to discuss getting more involved with supporting events or representing the Shropshire SEND community at meetings.

PACC cannot advocate for or represent individual Parent Carers where they are in conflict with the local system. Where there is an issue being experienced by a number of families, PACC will work with individual families to develop case studies to inform our discussions with local decision makers and work to address that issue.

PACC is able to provide personalised signposting to individual Parent Carers through our All-Age Navigator Offer. This includes supporting SEND families to access other services that are specifically funded to provide advice and guidance for Parent Carers, such as Shropshire SENDIASS and key resources and information that Parent Carers might find useful in their individual circumstances.

In some cases, Navigators will highlight individual situations where they are concerned that the right support is not being provided or a family might be approaching crisis. In these cases, permission to share information will always be secured from the family before any details are shared with practitioners.

If a Navigator has safeguarding concerns, they will follow the Shropshire Council safeguarding process.

Find out more about the PACC Navigator Offer on our Community Support Section

The current PACC Constitution can be found here

An extended Annual Report for the period, November 2023 to April 2025 is available here

Past Annual Reports are available in our Influence and Change Section.

Code of Conduct

Equality and Diversity policy

Safeguarding Children and Vulnerable Adults

Financial Control Policy

Membership Form Data Notes

Social Media Policy